|About Us Merlin Press Ltd. is completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at firstname.lastname@example.org.|
Our Contact details:
Merlin Press Ltd.
Central Books Building
Phone: +44 (0)20 8590 9700
|Making A Purchase Making a purchase could not be easier. Just browse our Catalogue, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.|
We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.
We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.
|Shipping And Handling UK orders are post free by Second Class Post. If you would like your books more quicky a charge will be made. Please contact us for details.|
North America, Europe and the Rest of the World: Standard delivery - minimum charge £2.00, then 20% of book value in £5 increments to £25.00, 15% thereafter.
If you would like books sent 1st class (UK) or priority, please advise us in 'shipping instructions'.
|Delivery Schedule Items ordered for UK addresses and in stock will usually be dispatched within 24 hours. |
International orders are shipped weekly on Fridays.
If a book is not in stock we will contact you to ask if you would like us to hold your order or dispatch it separately. In the latter case you may incur extra postage costs.
|Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.|
|Tax Charges Book orders not subject to tax.|
|Credit Card Security All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.|
|Guarantee All books should be received in good condition unless otherwise described. If a book is received damaged please return it to us and we will gladly replace it or refund the cost and the cost of return.|
|Reaching Us If you need to reach us, please email us on email@example.com.|
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
|Returns Policy You may cancel an order at any time prior to dispatch.|
In addition you may return items without obligation with 7 days of delivery. However, unless items are recieved damaged or delivered to you in error, you will be responsible for the cost of return.
|Remittance Terms We accept Visa, Mastercard and Switch. We regret that we do not accept American Express.|